Many companies offer more than just the base level of moving services. If you’re planning to traverse the state or cross the country, however, a company that specializes in cross-country or long-distance moves will be much better suited for the job. Only moving directly within the greater Houston area? Then a local moving team should do the job nicely. The scope of your move will determine the type of company you need to hire. The more reviews you read, the more you’ll know about the company’s overall performance and commitment to customer satisfaction. To find this information, resources like the Better Business Bureau (BBB) as well as Google, Trustpilot, Facebook and Yelp are all useful. When selecting a moving company, look for one with a good track record and many successful moves under its belt. You can verify this information by checking online. To further protect your investment and belongings, Forbes Home also recommends checking that the company is licensed and insured. Additionally, if the company offers out-of-state moving options, it must also be registered with the Federal Motor Carrier Safety Administration (FMCSA). It’s important to note that all Houston moving companies are required by law to have an active USDOT number from the Department of Transportation. When choosing the right company for your move, consider these evaluation criteria. Moving can be overwhelming, but the right company can help eliminate a lot of stress. While price is a huge factor, there’s much more to consider when determining the right moving company for your Houston move. Total score: We then calculated the total score for each mover by applying the category weights to each data point.We surmised that a mover with more reviews and a higher average rating has a faster response time. A faster response time results in a higher score. Response time: We estimated each mover’s response time based on their reviews.This provides a more reliable score than a simple average rating, especially when comparing businesses with different numbers of ratings. Bayesian rating: We computed a Bayesian rating for each mover based on their average rating and total number of ratings. Movers with an official website received a higher score, as we believe it indicates professionalism and provides customers with additional information. The complaints ratio is based on the top five most relevant reviews according to Google. A lower complaints ratio resulted in a higher score. We compared the number of complaints for each mover based on their reviews. Movers with longer operating hours are considered more accessible and thus received a higher score. Response Time (25%)Ĭompanies that offer speedy response times received more points than companies with longer or inconsistent response times. Companies with a higher percentage of positive reviews received more points than companies with a higher rate of negative reviews. We analyzed the number of Google reviews for each company against the ratings associated with those reviews. Here’s the weighting assigned to each category: Ratio of Low to High Star Ratings (50%) We ranked each company based on several data points within the category of customer experience. Graceful Moves Moving and Storage (Houston Texas moving company)įor this list, Forbes Home analyzed the customer service quality of movers in the Houston area. Best Moving Companies In Houston, TX Of 2024 While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. Second, we also include links to advertisers’ offers in some of our articles these “affiliate links” may generate income for our site when you click on them. This site does not include all companies or products available within the market. The compensation we receive for those placements affects how and where advertisers’ offers appear on the site. First, we provide paid placements to advertisers to present their offers. This compensation comes from two main sources. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. The Forbes Home editorial team is independent and objective.
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